Primecare Data Transcription understands the importance of protecting the confidentiality between medical professionals and their patients. Our procedures and practices are founded on providing the utmost protection to personal health information, with HIPAA as our overall guide.

Data security is equally important to us. We employ the FTP secure solution in transferring personal health information over our Web site, using 128-bit SSL (secure sockets layer) encryption or direct FTP client to your server with 256-bit encryption. This level of encryption is the strongest available and ensures that data remains secure and confidential.

Personal health data resides on the company's wired network workplace. Transcriptions are done on workstations that are not connected to floppy drives, printers or the Internet. Only identified and authorized company personnel are permitted to access personal health information in the company system.

All employees in the Philippines work at a controlled, continually monitored office. Company-issued badges are inspected when employees enter the workplace. Upon their departure, all packages and personal belongings are searched to ensure that no documents ever leave our site.

Employees undergo briefings on the importance of protecting personal health information, first during their initial training and then at regular intervals thereafter. They are required to sign a patient confidentiality agreement.

Our dedicated staff in the Philippines works only for Primecare Data Transcription.

Personal health information remains in the company system for two weeks after payment is rendered to PcDT. After that, the data is deleted, and the client is notified of which job request data was purged from the company system.

Primecare Data Transcription exercises a zero-tolerance policy with regards to any breach of security or confidentiality.